Welcome to Our Support

Maani's reliable source for assistance

Contact Information

If you need help, please reach out to us at [email protected]

Frequently Asked Questions (FAQs)

1. How does the app retrieve live crypto rates?
The app uses real-time APIs to fetch the latest crypto rates from various exchanges.
2. Can I select different fiat currencies for the live rates?
Yes, you can choose your preferred fiat currency to view live rates.
3. What information is displayed in the crypto chart?
The chart shows historical price data, trading volume, and trends for the selected crypto.
4. How frequently is the chart data updated?
The chart data is updated in real-time to provide the most accurate historical information.
5. Can I view past performance of a specific crypto?
Yes, you can access the archive to see historical rates and analyze a crypto's performance over time.
6. How do I navigate to the crypto chart and archive?
Click on a crypto name to open its chart, and access the archive through the app's navigation menu.
7. Is my personal data stored when using this app?
No, the app does not store personal data. Your privacy is important to us.
8. Are there any subscription fees to use the app?
The app offers a free version with basic features, but a premium subscription is available for advanced tools.
9. How can I contact customer support for assistance?
You can reach out to our support team at [email protected] or through the provided contact form.
10. Is the app available on both iOS and Android?
Currently, the app is available for iOS devices. An Android version is in development.

User Guide

Welcome to our Crypto App! This guide will help you get started and make the most of our features.

Getting Started

  1. Download and install the Crypto App from the App Store.
  2. Launch the app and grant any necessary permissions.
  3. Upon opening the app, you'll see a list of available cryptocurrencies and their live rates.

Viewing Live Rates

  1. On the main screen, you'll find a list of cryptocurrencies along with their live rates in your selected fiat currency.
  2. Swipe up or down to scroll through the list and view more cryptocurrencies.
  3. Tap on a cryptocurrency to see its detailed information, including historical charts and archive data.

Exploring Historical Charts

  1. When you tap on a cryptocurrency, you'll be taken to its detailed view.
  2. Scroll down to find the historical chart displaying price trends over a specified time period.
  3. Use the interactive features to zoom in, pan, and analyze the chart data.

Accessing Archive Data

  1. In the detailed view, you can also access the archive data for the selected cryptocurrency.
  2. Tap on the "Archive" button to view historical rates and performance over different time frames.

Providing Feedback

  1. If you have questions, feedback, or encounter any issues, you can provide feedback through the app.
  2. Go to the "Feedback" section and fill out the required fields: Name, Email, and Feedback.
  3. Tap the "Submit" button to send us your feedback.

Stay Updated

Keep an eye out for app updates that may introduce new features, improvements, and bug fixes. We value your input and strive to provide you with the best experience.

Troubleshooting Guide

If you're experiencing issues with our Crypto App, follow these steps to troubleshoot and resolve common problems.

1. App Not Loading

If the app fails to load or crashes, try the following:

2. Live Rates Not Updating

If the live rates aren't updating, try these steps:

3. Chart Data Not Displaying

If the chart data isn't displaying properly, follow these suggestions:

4. Archive Data Unavailable

If you can't access archive data, consider these steps:

5. Feedback Submission Error

If you encounter problems submitting feedback, try the following:

Need Further Assistance?

If you're still facing issues or have questions, don't hesitate to contact our support team at [email protected]. We're here to help you resolve any problems you encounter while using our app.

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our crypto app.

Information We Collect

We may collect the following types of personal information:

How We Use Your Information

We use your personal information for the following purposes:

Data Security

We take data security seriously and implement reasonable safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Third-Party Services

Our app may include third-party services or links to external websites. These third parties have their own privacy policies, and we are not responsible for their practices.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our app.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

Feedback Form